Shipping Policy
Shipping Policy
Thank you for shopping with us! We strive to offer fast and reliable shipping to ensure that your order reaches you as quickly as possible. Please review our shipping policy below for more information about our shipping process, rates, and delivery times.
1. Processing Time
Orders are typically processed within 1-2 business days (excluding weekends and holidays). Please note that processing times may vary during peak seasons or special promotions. You will receive an email notification with tracking information once your order has been shipped.
2. Shipping Rates
Shipping rates are calculated at checkout based on your location and the size/weight of your order. We offer the following shipping options:
- **Standard Shipping**: Estimated delivery time of 5-7 business days.
- **Expedited Shipping**: Estimated delivery time of 2-3 business days.
- **Overnight Shipping**: Next business day delivery (available on orders placed before 12 PM local time).
Free standard shipping may be available on orders over a certain amount. Look for any promotions or free shipping offers during checkout!
3. Shipping Locations
We currently offer shipping within the **United States** and to **select international locations**. If we do not currently ship to your location, please contact our customer support team at support@thevintageclosetllc.boutique to inquire about potential shipping options.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order's status through the carrier's website.
6. Damaged or Lost Packages
We take great care to ensure that your items are securely packaged for delivery. If your order arrives damaged or is lost in transit, please contact our customer support team within 7 days of receiving the tracking information. We will assist you with filing a claim or arranging for a replacement.
7. Incorrect Shipping Address
Please double-check that the shipping address you provide at checkout is correct. We are not responsible for packages that are undeliverable or lost due to incorrect addresses. If you notice an error after placing your order, please contact us immediately at support@thevintageclosetllc.boutique and we will do our best to make any necessary changes before your order ships.
8. Shipping Delays
While we strive to meet our delivery estimates, shipping carriers may experience delays due to weather, high demand, or unforeseen circumstances. We are not responsible for any delays caused by the shipping carrier, but we will do our best to keep you informed of any updates regarding your order.
9. No Return Policy
We want you to be fully satisfied with your purchase, and we take great care to ensure the quality of our products. However, due to the nature of our items, we are unable to accept returns or exchanges at this time.
If you have any questions regarding our shipping and return policy, feel free to reach out to our customer service team at support@thevintageclosetllc.boutique